Returns, Shipping & Customer Care

Return & Satisfaction Guarantee

We want every cup to be one you actually look forward to. Because our coffee is roasted to order and packed fresh, most sealed coffee products — including whole-bean coffee and single-serve pour-overs — are considered final sale. That said, if something isn’t right, we’ll fix it.

  • If your order arrives damaged or incorrect, email support@oval.nyc within 7 days of delivery (include your order number and, if helpful, a photo).
  • We’ll offer a replacement or refund (at our discretion) to make it right.
  • Refunds (when issued) are returned to the original payment method after review.

Need help quickly? Visit our Contact page. Looking for where to buy locally? Use our Store Locator.

Thank you for supporting an independent New York City coffee roaster. We’re a small team — and we truly read every message.

Oval Coffee Roasters — Short Films & Videos

Oval Coffee Roasters short films and videos offer a behind-the-scenes look at our approach to NYC-roasted light-roast specialty coffee—filmed across New York City. These features highlight intentional sourcing, meticulous roast development, and the philosophy of our co-founder and Director of Coffee, Christopher Alspach.

Each film links to a dedicated watch page with context, transcripts, and product references. Whether you brew whole bean at home or prefer single-serve pour-over drip bags, these videos connect how Oval brings modern clarity, consistency, and craft to coffee roasted in New York City.

Ready to shop? Explore: All Products, Whole Bean Coffee, and Single-Serve Pour-Overs.

Explore Oval
Shop All Products Whole Bean Single-Serve Pour-Overs Welcome to Oval (Watch) About Us Reviews Photo Gallery Catering & Hospitality Wholesale FAQ Store Locator Contact HTML Sitemap
Christopher Alspach, co-founder of Oval Coffee Roasters, sharing the brand’s origins, sourcing philosophy, and approach to craft roasting that define Oval’s ethos, developed in New York City.

Welcome to Oval Coffee Roasters

NYC light-roast coffee roasted in the Bronx — behind-the-scenes sourcing, roasting, and hospitality. This film plays on a dedicated watch page (for best video indexing).

Watch now → Shop All Products →
More Oval videos & watch pages
Riverside Blend (Half-Caff) — Oval Coffee Roasters short film thumbnail

Riverside Blend (Half-Caff)

A calm-energy half-caff light roast — roasted in NYC for everyday balance.

Visit the watch page for transcript + product references.

Watch page → Shop Riverside →
Video thumbnail for Oval Coffee Roasters’ Bowling Green Blend short film, filmed in the New York City subway — celebrating women-produced, washed-process, light-roast specialty coffee crafted with precision and artistry in NYC.

Bowling Green Blend

Women-produced sourcing and clean modern clarity — roasted in NYC.

Visit the watch page for context + transcript, then shop across formats.

Watch page → Shop Bowling Green →
Coffee drying on raised beds in Ethiopia as part of the natural processing method, photo by Oval Coffee Roasters.

The Natural

Sun-dried natural-process light roast with vivid aromatics and fruit-forward lift.

Watch page includes transcript + product references.

Watch page → Shop The Natural →
Wholesale — Oval Coffee Roasters partnership overview and hospitality philosophy, New York City.

Wholesale

Wholesale overview and partnership philosophy — visit the Wholesale page to learn more.

This tile is link-only (no embedded player on the gallery hub).

Wholesale → YouTube →

FAQs

Why do the videos play on separate watch pages?
To help Google understand each video as primary content (a true “watch page”) for video indexing and rich results.
Do the watch pages include transcripts?
Yes — individual watch pages include crawlable transcript text and product references.
Where can I buy the coffees featured in the films?
Shop by format: Whole Bean, Single-Serve Pour-Overs, or All Products.